Samsung Tv Not Downloading Disney Plus App. You may be able to access the disney+ app using a connected device instead. Move the icon to app and press the download button.
Go to the tv’s home screen, select the search icon, and type disney plus. The network status of my internet is good along with the the network status of the samsung tv. I am having issues with the my samsung smart tv (model un65ks8500fxza) and disney plus app.
If you own an android device, go into settings > apps > disney+ > storage, then select the “clear cache” and “clear data” options.
Once downloaded, sign in with your credentials; Seems that something with the att broadband is preventing the connection or starting of the disney plus app or a possible issue between the app and the tv. You may be able to access the disney+ app using a connected device instead. However, it will not install any apps (spectrum, hbo max, hbo go, disney +).