Visual Voicemail App Verizon. This is the app that you use to dial numbers and view call history and is usually denoted with a telephone icon. They should be able to handle this for you.
Visual voicemail simplifies your communication by sending a list of your phone messages to a preferred device. If your carrier supports visual voicemail, you can set it up with these steps: Settings > apps > find the voicemail app and select it > storage > 1.
With visual voice mail there is no more dialing to check voice mail messages.
One caveat, there's a bug, the voicemail stops playing when the phones orientation is. Hence, the following is a descriptive procedure to allow visual voicemail background data usage. Receive and listen to messages in any order. Delete what you don’t need.